Privacy & Terms

Privacy Policy

This page contains the Privacy Policy and Terms of Use for freelance services offered under the LifeUp Studio name.

LifeUp Studio is the brand name used for an independent freelance web design and development service based in Brazil and available to clients internationally.

1. Information We Collect

When you contact LifeUp Studio or submit a project form, we may collect:

• your name;
• email address;
• phone number;
• business name or website;
• selected plan;
• project information;
• messages and communications you send to us.

We may also receive basic technical information necessary for the security and operation of the website.

Providing information through the project form is voluntary. However, without essential contact and project information, we may be unable to respond to your inquiry or provide the requested service.

2. How We Use Your Information

We use your information to:

• respond to your inquiry;
• understand your project;
• prepare proposals or quotes;
• provide website design and development services;
• communicate about an active project;
• maintain the security and proper operation of our services;
• comply with legal or contractual obligations.

We do not sell your personal information.

3. Service Providers

We may use trusted service providers for hosting, email delivery, data storage, website analytics, communication and payment processing.

These providers may process information only as necessary to perform their services.

4. International Processing

Because this independent freelance service is available to clients internationally and uses online service providers, information may be processed or stored in countries other than the country where you live.

We take reasonable steps to use reputable providers and protect the information under our control.

5. Data Retention

We keep personal information only for as long as reasonably necessary to:

• respond to inquiries;
• provide services;
• maintain project and payment records;
• resolve disputes;
• meet legal obligations.

Information that is no longer required may be deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

• request access to your personal information;
• correct inaccurate information;
• request deletion;
• object to or restrict certain uses;
• withdraw consent where processing is based on consent.

To make a request, contact:

team@studio.lifeupglobalus.online

7. Cookies and Analytics

The website may use technologies necessary for security and basic operation.

If non-essential analytics, advertising or tracking technologies are enabled, LifeUp Studio will provide any notice or consent mechanism required by applicable law.

8. Security

We use reasonable technical and organizational measures to protect information.

However, no online system or method of transmission can be guaranteed to be completely secure.

9. Children

The freelance services offered under the LifeUp Studio name are intended for businesses and adult clients. We do not intentionally collect personal information from children.

10. Privacy Updates

We may update this policy when our services, providers or legal obligations change.

The latest version will always be published on this page.

11. Legal Basis for Processing

Where applicable, we process personal information to respond to project inquiries, take steps before entering into a service agreement, perform an accepted service agreement, comply with legal obligations, and pursue legitimate interests in operating and securing this website.

Where consent is required by applicable law, we rely on consent, which may be withdrawn at any time by contacting us.

12. Complaints

If you have concerns about how your personal information is handled, please contact us first so we can attempt to resolve the matter.

If you are located in the United Kingdom or European Economic Area, you may also submit a complaint to the data protection authority responsible for your location.

13. Online Tracking and Browser Signals

LifeUp Studio does not sell personal information submitted through this website.

Some browsers provide Do Not Track or similar privacy signals. Because there is currently no uniform standard for responding to these signals, this website does not currently respond to them.

If non-essential analytics, advertising or tracking technologies are introduced, this policy will be updated and any notice or choice required by applicable law will be provided.

Terms of Use

1. About These Terms

These Terms apply to this website, project inquiries, proposals, and freelance web design and development services offered under the LifeUp Studio name.

Using this website means you agree to these website terms. Submitting a project inquiry does not create an obligation to purchase or provide a service.

A project becomes confirmed only after the scope, price and payment terms are accepted through a written confirmation, an accepted proposal or payment.

2. Services and Scope

Services are provided on a project-by-project basis.

The exact scope, pages, features, revisions, support period, delivery expectations and price are defined by:

• the selected plan and its published description;
• the approved project brief;
• the proposal or written project confirmation;
• any approved additional work.

Requests outside the agreed scope may require a separate quote.

LifeUp Studio may accept or decline a project based on availability, technical requirements, project scope or suitability.

3. Prices and Payment

Unless otherwise stated, public prices are listed in U.S. dollars.

Payment terms are shown before purchase or confirmed in writing before work begins.

The freelance service may require payment, approved project information and the necessary client materials before work begins.

4. Client Responsibilities

The client is responsible for:

• providing accurate business information;
• sending the required content and materials;
• responding to review requests within a reasonable time;
• confirming that they have permission to use submitted text, images, logos and other content;
• reviewing and approving the website before launch.

Delays in receiving materials or approvals may affect the delivery timeline.

5. Revisions and Additional Work

Revisions included in a plan or proposal are completed during the agreed review stage.

New pages, features, integrations, redesign requests or changes outside the approved scope may be quoted separately.

6. Domain, Hosting and Third-Party Services

Unless expressly included, domains are purchased separately and registered in the client’s name.

Hosting, email, payment tools, plugins, APIs and other third-party services may be subject to their own prices, terms, limitations and availability.

LifeUp Studio is not responsible for outages, policy changes or failures caused solely by independent third-party providers.

7. Managed and Monthly Services

The Website Premium plan includes ongoing managed services through a required monthly fee, as displayed on the website or confirmed in writing before purchase.

The monthly services are limited to the scope described in the selected plan or project proposal.

Additional pages, features, integrations, records or extraordinary infrastructure usage may be quoted separately.

8. Ownership and Licenses

The client retains ownership of content and materials they provide.

Unless otherwise agreed in writing, rights to the completed custom deliverables are transferred after full payment.

Third-party assets, software, fonts, plugins and licensed materials remain subject to their original licenses.

LifeUp Studio may retain ownership of reusable tools, internal methods, templates and general development components that are not exclusive to one client.

9. Cancellations and Refunds

Because website work is customized, cancellation and refund conditions may depend on the stage of the project.

Any applicable cancellation or refund conditions will be stated before payment or in the project proposal.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer law.

10. Results and Availability

The freelance services offered under the LifeUp Studio name are intended to improve a client’s online presentation, usability and customer contact.

We do not guarantee specific sales, revenue, search rankings, advertising results or business outcomes.

11. Acceptable Use

You may not use the website or LifeUp Studio services for:

• illegal activity;
• fraud or impersonation;
• infringement of third-party rights;
• harmful code or attacks;
• misleading, abusive or prohibited content.

LifeUp Studio may refuse or discontinue projects involving unlawful or harmful activity.

12. Limitation of Liability

To the extent permitted by applicable law, LifeUp Studio is not responsible for indirect losses, lost profits or failures caused by:

• client-provided information;
• third-party services;
• unauthorized changes;
• hosting or platform outages outside our reasonable control;
• use of the website outside the agreed purpose.

13. Changes to These Terms

We may update these Terms to reflect changes in our services or legal requirements.

The latest version will be published on this page.

14. Applicable Law

These Terms are governed by the laws of Brazil, without removing any mandatory consumer or data-protection rights that may apply in the client’s country.

Before starting legal proceedings, both parties should attempt to resolve the matter through direct communication.

15. Contact

Questions about privacy, these Terms or freelance services offered under the LifeUp Studio name can be sent to:

team@studio.lifeupglobalus.online